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This Privacy Policy describes how Mortgage One Inc. (DBA Mortgage One Inc.) (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and submit a request for mortgage-related services (the “Service”).
By using this Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you submit information through our website, we may collect:
First and last name
Phone number
Email address
Property or general location information (if provided)
Any information you choose to submit in your message or request form
We may also collect limited technical information such as browser type, device type, and general website activity to support basic website functionality and security.
We use the information you provide to:
Respond to your mortgage-related inquiry
Contact you regarding your request for mortgage services
Provide requested support or follow-up related to your inquiry
Maintain internal records for compliance, quality, and operational purposes
Prevent fraud and secure the Service
If you provide your phone number and opt in, you may receive transactional text messages related to your mortgage inquiry, such as:
Inquiry confirmations
Appointment confirmations or reminders
Document requests
Application or inquiry status updates
Message frequency may vary. Message & data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.
We may share your information only as needed to operate the Service and provide requested mortgage-related services, including sharing with service providers that support operations such as communications tools, customer support, and technical services.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
We retain your information only as long as necessary to:
provide services you request
comply with legal and regulatory requirements
resolve disputes and enforce our policies
We take reasonable and appropriate measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You may request that we update or delete your information by contacting us using the information below.
You may also opt out of SMS communications at any time by replying STOP.
If you have any questions about this Privacy Policy, please contact:
Mortgage One Inc. (DBA Mortgage One Inc.)
Email: [email protected]
Phone: